ERP practice: case study 2

 



case study: SAP project staffing

Client: Global Pharmaceutical Company

Overview of the Project
The client was looking for a large number of SAP implementation resources to assist in its multi year project to deploy a global SAP ERP system in 20 plus countries. The scope of the project included the deployment of SAP's complete Financials, HCM, and SCM solutions.

Client's Business Challenges

  • Ensuring maximum pricing leverage for their staffing needs
  • Identifying a staffing provider with deep SAP expertise and the infrastructure and sophistication to understand the client's global implementation strategy
  • Limited internal bandwidth to manage the resource pool
  • Ensuring quality of the resources and managing performance

 

Return on Investment (ROI)

  • A savings in excess of $150,000 on an average of 10% per hour across a team of 20 resources over the life of the implementation versus staffing from multiple sources
  • Client leveraged SAP expert service capabilities for technical issue resolution at no cost based on the size of the commitment
  • Project was completed on time and within the forecasted budget

 

Quote
"The Randstad Technologies/B2B project staffing solution addressed all of our resource needs and saved us money in the process. In addition, we were pleasantly surprised by the level of additional support we received for the overall solution at no cost."

Solution
Randstad Technologies/B2B team conducted a complete program assessment of the projects' resource needs and established a solution which included dedicated program management and expert SAP delivery teams, a volume discount pricing model, and detailed SLA's to ensure resource quality and performance.

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