Randstad Technologies, a leader in the IT staffing industry, is currently seeking a full time Delivery Specialist for our Corporate Accounts division. Our recruiters and account professionals work together to make the perfect match between client companies and IT professionals. Become an internal employee at Randstad Technologies and you will quickly learn that we have a great place to work and a great place to achieve ultimate professional satisfaction. Randstad Technologies has a real team environment where you will receive a high level of support from co-workers, managers, and executives alike.

Expectations:

• Holds themselves, and other team members, accountable for stellar customer service
• Team members trust you implicitly. Employees trust that you will do everything within your power to support the business
• You are generally the hardest working person on the team & will do “what is needed” to help the team succeed
• Is disciplined and organized
• Is technologically proficient with Bullhorn and other Windows applications, including MS Word, MS Excel & MS Powerpoint

 

Overall Objective:
Plan, direct and support the operations of the consultant care division.

Responsibilities:

NEW CONTRACTOR HIRES

• Assist when on-boarding all new external contractors
• Communicate updates to Recruiters and Business Development Managers the status of on-boarding process for new hires
• Review background check results before issuing clearance for contractor to start

 

WORKING CONTRACTORS

• Main POC for external employees
• Educate contractors on time entry & expense report process
• Responsible for distribution of communications to external workforce of changes to Randstad Technologies policies, payroll dates, 401k info, benefits, etc. in conjunction with Corporate communications
• Responsible for maintaining accurate records of contractors (employment and Bullhorn file)

 

COMPLIANCE

• Facilitate compliance paperwork for Clients
• Maintain records on shared drive
• Help with exempt/non-exempt inquiries

 

PAYROLL

• Assist with weekly payroll runs by sending approved timecards and expense reports to Payroll Department
• Send out new hire documentation to Payroll Department every week

 

CORPORATE ACCOUNTS TEAM

• Maintain a record of log in credentials for all vendor management systems and update the team and payroll of any changes
• Monitor supplies for the team and coordinate ordering of supplies with Randstad Technologies reception
• Act as a source of information regarding Randstad Technologies policy as well as all client systems

 

CLIENTS

• Act as liaison with Client representatives on contractor issues, concerns, PO extensions, terminations, etc.
• Work with Recruiters & Business Development Managers on changes to pay/bill rates
• Ensure contractors have active POs/work orders prior to starting assignment and throughout assignment

 

Education and Experience:

• Bachelor's degree or equivalent
• Prior customer service experience in a professional services environment (2+ years)
• Knowledge of recruiting and/or staffing
• Knowledge of human resource management principles and procedures
• Knowledge of office administrative procedures
• Proficient in relevant software applications

 

Benefits:
At Randstad Technologies, we recognize the need for individual and corporate responsibility. We are committed to improving the quality of life and enhancing the vitality of the communities in which we operate. We provide support through various Community Outreach Programs, including a Corporate Giving Program, and an employee Volunteer Day, where employees are encouraged to volunteer at a non-profit organization of their choice.

As an employee, you can benefit from:

• Health and Vision Insurance
• Dental Insurance
• Life and AD&D coverage
• Flexible Spending Account Option for Health & Dependent Care Expenses
• 401k Plan
• Cell Phone Discount Plans
• Gym Reimbursement Program
• Panasonic Purchase Program
• Dell Purchase Program
• New Horizon's Training Discount
• Randstad Technologies University

 

In addition, we hope to reward you with some great programs like:

• Randstad Technologies Stars, Sales Contests, and High Spread Contests
• President's Club
• Anniversary Program
• Leaders in Training Program

 

** If you feel that you are a good fit for this position please send your resume and desired office location to megan.bouchard@randstadusa.com. Please reference "consultant care associate" in your subject line.

Randstad Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a $18.8 billion global provider of professional employment services and the second largest staffing organization in the world.

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